Frequently Asked Questions
What materials do I need for beginner courses?
We recommend smooth, light-colored worsted-weight wool and 5 mm (US 8) needles. A tapestry needle and small scissors are helpful. Courses list specifics inside their details.
Browse beginner coursesAre classes live or self-paced?
Most courses are self-paced with optional live review sessions. Live reviews are recorded and shared with the cohort.
What is your refund policy?
Full refund within 14 days if you have not completed more than 20% of the course. After that, we offer credit toward another course.
Read TermsDo I need prior experience?
No. Our Foundations path starts from first cast-on and builds gradually with reflection prompts.
Do you provide certificates?
Yes, we provide a completion certificate suitable for personal records. We do not claim accreditation.
How much time should I set aside each week?
Most learners thrive with 2–4 hours weekly for beginner topics and 4–6 for advanced techniques. Our homepage slider can help you plan.
Plan your tempoWhat support is available if I get stuck?
Discussion prompts, office hours, and detailed technique breakdowns are available. You can also message mentors directly.
Message supportHow long do I keep access to course materials?
You keep access for at least 12 months after enrollment. We extend access whenever courses are updated.
Do you cover yarn substitution?
Yes. Intermediate modules include fiber properties, gauge swatching, and fabric behavior to guide substitutions.
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